Delivery and Returns

Delivery

I am happy to post the ties worldwide and will use airmail whenever possible when sending outside the United Kingdom. I am unable to take responsibility for or pay for any customs or importation taxes, charges or checks. The Royal Mail states that standard airmail delivery should take 5-7 days.

Postage prices are calculated at check out. The prices are per tie; for multiple purchases, please ask for the combined postage cost.

 

Returns

I hope that you are delighted with your purchase. However, should there be any problems please contact me within 14 days of receipt and we will send an address for its return. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Unfortunately, I am unable to refund postage costs either to you or back to us. The cost of the return is paid for by the buyer. I will endeavour to refund your purchase cost within 10 days of receiving the item back in London.

 

Damaged or lost goods

If you do not receive your item, please contact me and I will do my best to trace it. Unfortunately I cannot be responsible for delivery but will try my hardest to help. I strongly recommend selecting a tracked delivery method, especially for deliveries outside the United Kingdom.

 

Payment

Payment is taken at the time of purchase. You can use your Paypal account or a credit or debit card. I am unable to send out any items without advance payment.